50ml
Product Name | Derma-Teca Biom Cream |
---|---|
Product Summary | 50ml |
Retail Price | |
Price | $29.00 |
Domestic / International Shipping | oversea delivery |
Payment for Shipping | Parcel Service |
Shipping (Charge) | International Shipping Fee |
∙ Product Name | Derma-Teca Biom Cream |
---|---|
∙ Product Summary | 50ml |
∙ Retail Price | |
∙ Price | $29.00 |
∙ Domestic / International Shipping | oversea delivery |
∙ Payment for Shipping | Parcel Service |
∙ Shipping (Charge) | International Shipping Fee |
Exchange and return address
- 05836 #314, 3F, A-dong, 11, Beobwonro 11-gil, Songpa-gu, Seoul, Republic of Korea
Return & Exchange
Return or Exchange in any case is not possible.
Refund
Received Damaged/ Defective/ Wrong Item
1) THE A'VVE only accepts returns on items (Received Damaged/ Defective/ Wrong Item) purchased through ‘en.theavve.co.kr’.
2) If you purchased any of our products from a third-party retailer, please contact the retailer or the store directly for further assistance.
3) We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.(In case of Damaged/ Defective/ Wrong Item)
4) Customers should send an email (theavve.global@gmail.com) to prove the defect of the item. After then, a staff of THE A'VVE will inspect and take action accordingly. (The item can be refundable.)
5) If the item is partially damaged or defective, customers can get a refund for those items. Usually, shipping fee are not refundable. However, if it is the case of the whole item being damaged or defective, the shipping fee is refundable.
Package not being Arrived
1) If you do not receive any packages exceeding 10 business days after the item has been shipped, please contact CS team (theavve.global@gmail.com) for your tracking to the post office/shipper. Then, you may get a refund depending on your tracking results.
2) In case of the tracking results showing that the parcel is lost, full refund is totally available.
*We are not responsible for return due to lack of contact or insufficient address.
If the product is out of stock
1) If a part of your order item is out of stock and shipping is not available, CS team will contact you by email.
Shipping Fee Policies For Returned Packages
Returned packages will be refunded according to the Return Reason Policy after the parcel arrives back to our facility. In most cases, we should get customer's partial refund deducting the first shipping fee.
Absence of Addressee
| - In case the parcel fails to be delivered with absence of addressee, either returned or refund will be given excluding the first shipping fee. |
Insufficient Address
| - If the item is returned due to customer entering their wrong shipping address, they can get a refund deducting the first shipping fee. |
Non-(re)claimed
| - In case customers don't claim/reclaim and the package be returned, customers will get a full refund except for the first shipping fee. |
Custom Charge
| - If your item is not approved by customs due to unpaid custom fee, Customers can be get refunded deducting shipping fee. |
Refused
| - If the customer refuses to accept parcel, first shipping fee will be deducted from the refund amount. In case the Refused is by Custom with a clear statement, full refund is available. Otherwise, the CS team will ask customers for definite materials to prove their return reasons by Custom's Refusal. |
Select item with details above |
(Minimum Order : 1 or more / Maximum Order 5 or less)
Size ChartsSelect quantity.
Product will be automatically added below when you select an option.
Name | Quantity | Price |
---|---|---|
Derma-Teca Biom Cream | 29 ( ) |
Discounted amount of your subtotal will appear when you place your orders.
Absence of Addressee
| - In case the parcel fails to be delivered with absence of addressee, either returned or refund will be given excluding the first shipping fee. |
Insufficient Address
| - If the item is returned due to customer entering their wrong shipping address, they can get a refund deducting the first shipping fee. |
Non-(re)claimed
| - In case customers don't claim/reclaim and the package be returned, customers will get a full refund except for the first shipping fee. |
Custom Charge
| - If your item is not approved by customs due to unpaid custom fee, Customers can be get refunded deducting shipping fee. |
Refused
| - If the customer refuses to accept parcel, first shipping fee will be deducted from the refund amount. In case the Refused is by Custom with a clear statement, full refund is available. Otherwise, the CS team will ask customers for definite materials to prove their return reasons by Custom's Refusal. |
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